HyperEcho
Support
For the fastest help, open HyperEcho → Settings → Help & feedback. Choose a category and describe the problem. Conversation text is excluded by default and audio is never attached.
Before sending a report
- Check that microphone access is enabled.
- Confirm your internet connection and remaining translation time.
- Include what you expected, what happened, and the languages involved.
- For billing, do not include card numbers or Apple passwords.
Privacy and account requests
Delete My Voice, local history, or your full account directly in Settings. Account deletion does not cancel Apple subscriptions; manage those in the App Store. Submit other privacy requests through the in-app feedback form under “Privacy concern.”
HyperEcho is not an emergency service. If anyone may be in danger, contact local emergency services or a qualified human interpreter.